• Speed and simplicity are key success factors in this new normality

    branschmätning bank

The Bank Sector

Press releases outside the nordics

EPSI Rating Group started studying the banking industry in 1989. EPSI Rating covers the UK since 2009 and the Netherlands since 2016.

Summary of the nordic banking sector (2020):

In the wake of Covid-19 digitalization has accelerated. Digital services challenge personal relations as physical meetings are substituted with digital ones. And people seem to cope with it. Thus, a behavioral change is here to stay. Speed and simplicity are key success factors in this new normality.

VISIT THE COUNTRY SPECIFIC SITE FOR MORE INFORMATION ABOUT THE STUDIES:

1

Norway

2

Sweden

3

Denmark

4

Finland

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